Januus User Ranking and Rating System Terms

Last updated: Feb 2024

The Januus User Ranking and Rating System (the "System") is an integral part of Januus LLC's framework to cultivate a productive and reliable environment on its platform. This System is a measure designed to ensure that all interactions on the Januus platform adhere to the highest standards of quality and professionalism.


I. Ranking

Objective: The Ranking mechanism serves to organize User profiles on the Januus platform according to a hierarchy based on performance metrics and client feedback.


Methodology: The Ranking is calculated based on a cumulative scoring system, reflecting the user's overall performance, client satisfaction, and adherence to platform policies.


II. Scoring

Feedback Mechanism: Users are provided the opportunity to rate their experience with service providers on a scale reflective of the quality of service rendered.


Calculation: Scores accumulate over time, impacting the user's overall Ranking on the platform, with a potential maximum score of five (5/5) and a minimum threshold of half a point (0.5).


III. Strikes

Definition: Strikes constitute a system of progressive penalties imposed for conduct that is in violation of Januus's Terms of Service, including but not limited to abuse, failure, maltreatment, negligence, or fraudulent activity.


Purpose: The aim of the Strikes system is to deter and address fraudulent activity and misuse of the Januus platform.


Process:


  • Users can file a report directly from their bookings section, including the specific action being reported.
  • Users may also report inappropriate content or misuse via a link within any article on the Januus platform.

Review: Upon receipt of a report, Januus will undertake a manual review process, typically within one to five (1-5) business days.


IV. Resolution

Possible Outcomes: Depending on the outcome of the review process, Januus may, at its discretion:


  • Opt to deduct points from a user's score.
  • Enforce a temporary suspension of services for a duration of up to six (6) months.
  • Impose a permanent block from the Januus platform for egregious or repeated violations.

V. General Provisions

Amendments: Januus reserves the right to amend these terms at any time, in accordance with the procedures outlined in the overarching Terms of Service.


Integration: These System terms are to be read in conjunction with, and form part of, the Januus Terms of Service and Privacy Policy.


Acceptance: Continued use of the Januus platform signifies acceptance of these terms.


By using the Januus platform, users acknowledge and accept the terms described above, which are implemented to preserve the integrity and quality of the services provided within the Januus community.